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Configuración de Revista

Flexor EnPantalla Configuracin de Revista

Journalling Configuration window:

Journal configuration

Configure which Calls Flexor should log.

Journalling Configuration
General
Enable journalling of calls Enable / Disable tick box. Enable or disable all call logging
Journal internal calls Enable / Disable tick box.  Enable or disable call logging of internal calls. Set the internal number range under Devices, Advanced settings Internal Calls tab
If there are matching records but none is selected, create a journal against all matching records Enable / Disable tick box. This option should be used with care. If multiple records are matched but none are selected by the user, Flexor will log the call against all matched records
If there are matching records but none is selected, create a journal against the first matching record Enable / Disable tick box. If multiple records are matched but none are selected by the user, Flexor will log the call against the first match
If there are matching records but none is selected, create an unlinked journal Enable / Disable tick box. If multiple records are matched but none are selected by the user, Flexor will log the call without associating it to a record
Create journal entries in these situations
Calls I make that are answered Enable / Disable tick box
Calls I make that are not answered (if supported by phone device) Enable / Disable tick box
Incoming calls that I answer Enable / Disable tick box
Calls that I miss or reject (if supported by phone device) Enable / Disable tick box
Calls that I forward (if supported by phone device) Enable / Disable tick box
Create journal entries for calls on these lines
Phone devices added to Flexor Enable / Disable tick box(s). Choose which device(s) to log calls from
When no record is matched journal the call in the following applications
Available applications e.g. Salesforce and Outlook Enable / Disable tick box(s). Choose which applications calls should be logged in, if no match is selected or made
Do not make a journal entry when the number matches one of these patterns
Pattern name tick box e.g. New pattern Enable / Disable tick box(s). Enable or disable number patterns - see below
Edit Patterns Click edit patterns to open the Number Patterns Configuration window and create, edit or delete number patterns to exclude from journalling
Save / Cancel Save changes and close the window, or Cancel the changes and close the window

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